Technical Support – Automated Help for Problem Solving
Fast Issue Resolution Without Waiting
Your customers don’t have to wait to speak with an agent to get technical support. As a virtual advisor, the VoiceBot answers frequently asked questions, diagnoses issues, and helps resolve them — all in real time.
Automatic problem diagnosis
Analyzes the request and suggests step-by-step solutions.
Handling simple issues
Quickly resolves routine problems.
Seamless handover to an agent
Transfers more complex cases directly to a consultant.
Available 24/7
Customers can get technical support at any time of the day or night
Example Use Cases
Give your customers instant technical support while reducing your support team’s workload!
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Assisting with router
or internet connection setup - Resetting passwords and restoring account access
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Troubleshooting issues
with application or software performance
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