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Verification – Quick Status Check for Cases or Shipments

Instant Information Without Waiting

Long hold times just to check the status of an order, complaint, or shipment? With our voicebot, customers get the information they need instantly — without involving your customer service staff.

Automatic status checks

The customer provides a case, shipment, or order number, and the voicebot immediately returns up-to-date information.

Direct access to the database enables instant responses.

Automatic updates via text messages can be sent to customers.

Customers can check the status of their cases at any time.

Example Use Cases

  • Checking the status of an
    online store order
  • Verifying the stage of a complaint process
  • Tracking courier and postal shipments
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