Incident Reports – Automated Handling of Emergency Requests
Fast and Effective Incident Management
Every second counts when an emergency occurs. Our intelligent voicebot enables instant handling of urgent incident reports, eliminating the need for long wait times to connect with an agent. With an automated reporting system, your business operates more efficiently, and customers receive immediate assistance.
24/7 availability
The voicebot accepts emergency reports at any time, regardless of call volume.
Automatic incident classification
The system identifies the type of incident and directs the report to the appropriate department.
Instant notifications
Information about the report is instantly passed on to the relevant staff.
Incident monitoring
Customers can track the status of their report at any time.
Example Use Cases
Minimize response time and streamline your incident management process with our voicebot!
- Reporting faults in properties and buildings
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Emergency handling of technical issues
(e.g., no internet, power outage) - Automatic routing of reports to service teams
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